Updated for 2026 Syllabus Detailed Explanations High-Yield Core Concepts

Bank Promotion Exam Guide

Banking Awareness | Banking Knowledge | for all Bank Exams

Module: | Pledge, Lien, Agency, and Discharge

Q17: In which of the following situations, is the bank acting as an agent for the customer?

1. Collecting cheques for the customer's account.
2. Making payments based on standing instructions.
3. Distributing mutual fund products.
4. Granting a housing loan to the customer.
A
1 and 2 only
B
1, 2 and 3 only
C
1 and 4 only
D
All of the above
✅ Correct Answer: B
A bank acts as an agent (agency relationship) when it performs services on behalf of the customer (the principal). This includes collecting cheques, paying bills via standing instructions, and acting as a broker for third-party products like mutual funds.
When granting a loan, the relationship is that of a Creditor and Debtor.