✅ | KYC, NPAs, Advances & Investment Valuations
Q159
Under the Reserve Bank of India (Treatment of Wilful Defaulters and Large Defaulters) Directions, the term "suit filed account" includes pending proceedings under which Acts?
Q160
Under the Reserve Bank of India (Treatment of Wilful Defaulters and Large Defaulters) Directions, when is a "wilful default" deemed to have occurred?
Q161
According to the Reserve Bank of India (Treatment of Wilful Defaulters and Large Defaulters) Directions, what is the minimum outstanding amount for a "wilful defaulter"?
Q162
Which statements regarding the classification process are correct under the Reserve Bank of India (Treatment of Wilful Defaulters and Large Defaulters) Directions?
Q163
Under the Reserve Bank of India (Treatment of Wilful Defaulters and Large Defaulters) Directions, when is a non-whole-time director considered a wilful defaulter?
Q164
Under the Reserve Bank of India (Treatment of Wilful Defaulters and Large Defaulters) Directions, the bank must classify a borrower as a wilful defaulter within what timeframe?
Q165
Which statements regarding penal measures against wilful defaulters are correct under the Reserve Bank of India (Treatment of Wilful Defaulters and Large Defaulters) Directions?
Q166
Which statements regarding guarantor liability are correct under the Reserve Bank of India (Treatment of Wilful Defaulters and Large Defaulters) Directions?
Q167
Which statements regarding the reporting of "Large Defaulters" are correct under the Reserve Bank of India (Treatment of Wilful Defaulters and Large Defaulters) Directions?
Q168
Which statements regarding the transfer of defaulted loans are correct under the Reserve Bank of India (Treatment of Wilful Defaulters and Large Defaulters) Directions?
Q169
Under the Reserve Bank of India (Treatment of Wilful Defaulters and Large Defaulters) Directions, when should a bank commission a forensic audit of a borrower's affairs?
Q170
During periodic updation of KYC for an individual customer, if there is a change only in the address details, the bank must verify the declared address through "positive confirmation" within what timeframe?
Q171
When an account holder who was a minor at the time of account opening becomes a major, the bank is required to obtain fresh photographs and ensure that Customer Due Diligence (CDD) documents are available as per current standards.
Q172
Regarding the "Due Notices for Periodic Updation of KYC," what is the minimum number of advance intimations and subsequent reminders a bank must send to a customer before the due date and after the due date, respectively?
Q173
In the context of customers unable to provide PAN or Form No. 60, "temporary ceasing of operations" in relation to an account is defined as:
Q174
For accounts opened in non-face-to-face mode (subject to Enhanced Due Diligence), the first transaction must necessarily be a credit from an existing KYC-complied bank account of the customer.
Q175
How are "Politically Exposed Persons" (PEPs) defined for the purpose of the RBI (Commercial Banks – KYC) Directions, 2025?
Q176
Regarding the "Simplified norms for Self Help Groups (SHGs)," which of the following statements are correct?
Q177
When a bank opens a Non-Resident Ordinary (NRO) account for a foreign student pending address verification, what is the cap on the aggregate withdrawal from such an account during the 30-day period?
Q178
Consider the following statements regarding the classification of climate risks and associated terminology under the RBI regulatory framework:
Q179
Consider the following statements regarding the operational framework and utilization of Green Deposits by Commercial Banks:
Q180
Consider the following statements regarding the empanelment, certification, and transparency protocols for recovery agents under the RBI Second Amendment Directions 2026:
Q181
Scenario: A borrower defaults on a retail loan from an NBFC. The NBFC assigns a third-party recovery agent. The borrower explicitly requests not to be called between 10:00 hours and 12:00 hours due to ongoing medical treatments. Based on the RBI 2026 Responsible Business Conduct guidelines, consider the following statements regarding the correct regulatory actions:
Q182
Consider the following statements regarding the legal definitions of harassment and misrepresentation in loan recovery under the RBI 2026 Amendment Directions:
Q183
Consider the following statements regarding the applicability and core definitions under the Reserve Bank of India (Commercial Banks - Responsible Business Conduct) Directions, 2025:
Q184
Consider the following statements regarding the institutional framework and Customer Service Committees mandated for Commercial Banks:
Q185
Consider the following statements regarding mandated business hours and rural branch operational guidelines:
Q186
Scenario: A third-party security breach occurs at a bank, resulting in unauthorized transactions across multiple customer profiles. None of the customers shared their payment credentials. Based on RBI guidelines, consider the following statements regarding the correct regulatory actions to determine customer liability:
Q187
Scenario: Mr. Sharma falls victim to a bona fide electronic banking fraud of ₹40,000. He reports the incident to the National Cyber Crime Portal and his bank within 3 calendar days. He has never claimed such compensation before. Based on the 2026 Limiting Liability amendments, consider the following statements regarding the compensation metrics and cost apportionment:
Q188
Consider the following statements regarding the Basic Savings Bank Deposit (BSBD) Account framework under the April 2026 amendments:
Q189
Consider the following statements regarding banking facilities for senior citizens and differently-abled persons:
Q190
Calculate the applicable compensation interest rates for the following two independent scenarios based on RBI Directions:
Q191
Consider the following statements regarding penal charges for the non-maintenance of minimum balances in savings accounts:
Q192
Scenario: Mr. X and Mrs. Y hold a joint term deposit with a 'Former or Survivor' mandate. Mrs. Y (the Survivor) requests a premature withdrawal to cover an emergency while Mr. X is still alive. Later, law enforcement authorities freeze another term deposit held individually by Mr. X, which matures during the freeze period without any renewal instructions from him. Based on RBI guidelines, consider the following statements regarding the correct regulatory actions:
Q193
Consider the following statements regarding the classification and activation of inoperative accounts and DEA Fund transfers:
Q194
Consider the following statements regarding the allotment and infrastructural security guidelines for safe deposit lockers:
Q195
Scenario: A bank branch suffers a severe burglary, resulting in the loss of contents from several safe deposit lockers. Additionally, the bank plans to break open certain lockers due to prolonged non-payment of rent. Based on RBI guidelines, consider the following statements:
Q196
Consider the following statements regarding the settlement of claims in respect of deposit accounts of deceased customers:
Q197
Scenario: A customer passes away leaving a safe deposit locker without any nomination. The legal heirs submit all required claim documents. The bank delays processing the claim and fixing the date for inventory by 10 days beyond the mandated RBI timeline. Based on the guidelines, consider the following statements:
Q198
Consider the following statements regarding Responsible Lending Conduct and the Key Facts Statement (KFS):
Q199
Consider the following statements regarding the reset of floating interest rates and the levy of penal charges:
Q200
Scenario: Three borrowers successfully repay their loans, but face distinct issues. Borrower X's original property documents are lost by the bank. Borrower Y is waiting for the release of his pledged gold collateral. Borrower Z defaulted, forcing the bank to auction his gold collateral. Based on RBI guidelines, consider the following regulatory actions:
Q201
Consider the following statements regarding the conduct and engagement of recovery agents:
Q202
Consider the following statements regarding the July 2026 amendments on Mis-selling and Dark Patterns in digital banking:
Q203
Consider the following statements regarding cheque operations and dishonour management guidelines:
Q204
Consider the following statements regarding customer communication, printed materials, and ATM infrastructure:
Q205
Based on the Reserve Bank of India guidelines for export finance, consider the following statements regarding processing timelines and decision-making:
Q206
Consider the following statements regarding borrowal accounts, loan modifications, and export bill collections:
Q207
Scenario: A 12-year-old minor opens an independent savings account. A pensioner visits a non-home branch of his bank to submit his annual life certificate. A customer purchases a demand draft for a business transaction. Based on RBI guidelines, consider the following statements:
Q208
Consider the following statements regarding the regulatory framework for sales ethics and third-party products under the 2026 Amendments:
Q209
Consider the following statements regarding mis-selling grievances and banned digital 'Dark Patterns':
Q210
Consider the following statements regarding the engagement and authorisation of recovery agents by commercial banks:
Q211
Consider the following statements regarding the definitions and boundaries of customer negligence in electronic banking frauds:
Q212
Scenario: A high-net-worth individual holds a Current Account with an overdraft limit of ₹40 Lakhs. He falls victim to a third-party electronic banking breach and reports it to the bank on the sixth working day. The bank initiates its investigation and processes the reversals. Based on RBI guidelines, consider the following statements:
Q213
Scenario: A bona fide bank customer suffers an unauthorized electronic banking fraud resulting in a net loss of exactly ₹20,000. The customer promptly reports the fraud to the National Cyber Crime Portal and his bank within 3 calendar days. Based on the March 2026 Limiting Liability amendments, calculate the total compensation payable to the customer and the exact absolute monetary burden borne by the Reserve Bank of India (RBI), the Customer's Bank, and the Beneficiary Bank, respectively.
Q214
Consider the following statements regarding Basic Banking Services classification limits and general operational rounding rules:
Q215
Consider the following statements regarding borrower guidance, deceased customer assets, and minor accounts:
Q216
Scenario: A customer who previously operated a minor account independently turns 18. Another customer is reported missing for over a year, leaving behind a deposit of ₹80,000. A third deceased customer's account receives a dividend credit after the final claim settlement. Based on RBI guidelines, consider the following required actions:
Q217
Consider the following statements regarding the operational management and activation of inoperative accounts:
Q218
An "advance against own deposit" includes advances granted against Rupee/FCNR(B) term deposits standing in the name of which of the following?
Q219
Which of the following is NOT listed as a component of the "External benchmark rate"?
Q220
The "Benchmark Prime Lending Rate (BPLR)" is defined as the internal benchmark rate used to determine interest rates on advances/loans sanctioned up to which date?
Q221
Which of the following statements regarding "Fixed Rate Loans" are correct?
Q222
While the general rule mandates that interest shall be charged on all advances at monthly rests, which specific category of advances is exempted and governed by separate circulars?
Q223
Consider the following statements regarding pricing of floating rate advances:
Q224
Regarding the calculation methodology of the Marginal Cost of Funds based Lending Rate (MCLR), which of the following statements are correct?
Q225
Which of the following statements accurately reflect the regulations governing the "Base Rate" administration?
Q226
Banks are required to publish the internal benchmark (MCLR) for specific maturities. These include overnight MCLR, one-month MCLR, three-month MCLR, six-month MCLR, and …… MCLR.
Q227
In the case of a takeover of bank branches in rural and semi-urban centres, the existing borrowers are mandatorily required to continue their accounts with the acquiring bank, to ensure financial stability.
Q228
Which of the following statements regarding the operational framework of the "External Benchmark" system are correct?
Q229
Regarding the regulation of "Spreads" over benchmark rates (MCLR/External), which of the following statements are correct?
Q230
Which of the following statements accurately reflect the review and reset mechanics of the Marginal Cost of Funds based Lending Rate (MCLR)?
Q231
Which of the following statements, regarding the primary categories of investment classification for banks, are correct?
Q232
Which of the following is a mandatory condition for classifying a security under the Available for Sale (AFS) category?
Q233
Which of the following statements regarding the classification of SLR securities are correct?
Q234
Which of the following statements regarding credit card billing, payment terms, and interest calculations are correct?
Q235
Which of the following statements correctly describe the financial penalties a card-issuer must pay to a customer for non-compliance with RBI Directions?
Q236
As per the RBI Directions, 2025, which of the following best defines a "Charge Card"?
Q237
A credit card account can be reported as 'past due' to Credit Information Companies (CICs) or levied with penal charges only when the account remains 'past due' for more than how many days?
Q238
In the context of wire transfers, what is a "Cover Payment"?
Q239
A "Domestic wire transfer" can involve a payment message transfer system located outside of India, provided the ordering and beneficiary financial institutions are both located in India.
Q240
How is the "Video based Customer Identification Process (V-CIP)" treated for the purpose of Customer Due Diligence (CDD)?
Q241
Which of the following is NOT one of the four key elements that the Know Your Customer (KYC) policy of a bank must include?
Q242
A "Serial Payment" in the context of wire transfers is defined as:
Q243
How frequently must a bank review its internal "Money Laundering (ML) and Terrorist Financing (TF) Risk Assessment"?
Q244
Regarding the "Customer Acceptance Policy," banks are explicitly prohibited from opening accounts in which of the following manners?
Q245
Which specific function regarding KYC norms is a bank prohibited from outsourcing?
Q246
According to the Customer Acceptance Policy, how should a bank handle a situation where an existing KYC-compliant customer desires to open another account or avail of a new product?
Q247
If a bank forms a suspicion of money laundering and reasonably believes that performing the Customer Due Diligence (CDD) process will "tip-off" the customer, it must proceed with the CDD process cautiously.
Q248
To ensure compliance with KYC/AML policies, banks must submit audit notes and compliance reports to the Audit Committee at what periodicity?
Q249
When rejecting an application for onboarding or periodic updation of KYC, what specific procedural requirement must the concerned officer fulfill?
Q250
Banks are permitted to inform a customer of their specific "Risk Categorization" (Low, Medium, or High) to ensure transparency in the banking relationship.
Q251
Under which of the following circumstances is a bank required to undertake the identification of customers (Customer Identification Procedure)?
Q252
Regarding the opening of bank accounts, what is the specific regulatory stance on "Introductions"?
Q253
A bank may rely on Customer Due Diligence (CDD) done by a third party, subject to several conditions. Which of the following is NOT a valid condition for such reliance?
Q254
When a customer submits a "Proof of Possession of Aadhaar Number" where authentication is not required (e.g., voluntarily), what specific action must the bank ensure regarding the Aadhaar number on the document?
Q255
When a bank grants an exception for CDD (e.g., offline verification instead of e-KYC) due to a customer's injury, illness, or old age, which of the following controls must be implemented?
Q256
While opening an account, the bank must verify the Permanent Account Number (PAN) from the verification facility of the issuing authority. If the customer furnishes an Officially Valid Document (OVD) that does not have an updated address, they are required to submit an OVD with the current address within a period of …… months.
Q257
Accounts opened using Aadhaar OTP-based e-KYC in non-face-to-face mode are subject to strict aggregate limitations. What is the maximum allowable aggregate balance in all deposit accounts of the customer?