Module: General Practice
Q88: Regarding the UDGAM (Unclaimed Deposits – Gateway to Access inforMation) Portal, which of the following actions can a user NOT perform on the portal?
✅ Correct Answer: C
Correct Answer: C. File a direct claim and receive the money directly from RBI into their bank account.
Concept: UDGAM Architecture.
Function: UDGAM is a Search Engine, not a Payment Gateway.
1. You Can: Find out if you have money and where it is (Bank Name + UDRN). 2. You Cannot: Claim it online through the portal.
The Process: After finding the record on UDGAM, you must take the UDRN and KYC documents to the respective bank branch.
The Bank will pay you (and claim reimbursement from RBI). RBI does not deal with the public directly for refunds.
Concept: UDGAM Architecture.
Function: UDGAM is a Search Engine, not a Payment Gateway.
1. You Can: Find out if you have money and where it is (Bank Name + UDRN). 2. You Cannot: Claim it online through the portal.
The Process: After finding the record on UDGAM, you must take the UDRN and KYC documents to the respective bank branch.
The Bank will pay you (and claim reimbursement from RBI). RBI does not deal with the public directly for refunds.