Module: General Practice
Q27: The 2025 Directions have institutionalized the Video-Based Customer Identification Process (V-CIP). Which of the following conditions is MANDATORY for a valid V-CIP?
The V-CIP process must be operated/triggered from the domain of the Regulated Entity (RE), not a third-party vendor's domain.
The live video interaction must include geo-tagging to ensure the customer is physically present in India.
The process can be fully automated using AI without any human intervention from the RE's side.
The live video interaction must include geo-tagging to ensure the customer is physically present in India.
The process can be fully automated using AI without any human intervention from the RE's side.
✅ Correct Answer: A
The V-CIP Protocol: Statement I (Domain): Mandatory.
The V-CIP application/activity log must be under the control and domain of the RE.
Links to third-party domains (like Zoom/Skype hosted externally) are prohibited for the core process.
Statement II (Geo-tagging): Mandatory.
The RE must capture the live location (latitude/longitude) to ensure the customer is in India during the process.
Statement III (Automation): Incorrect.
While AI/Face Match is used for assistance, the V-CIP must involve a live audio-visual interaction with an Official of the RE.
It cannot be a fully automated, human-less flow.
The V-CIP application/activity log must be under the control and domain of the RE.
Links to third-party domains (like Zoom/Skype hosted externally) are prohibited for the core process.
Statement II (Geo-tagging): Mandatory.
The RE must capture the live location (latitude/longitude) to ensure the customer is in India during the process.
Statement III (Automation): Incorrect.
While AI/Face Match is used for assistance, the V-CIP must involve a live audio-visual interaction with an Official of the RE.
It cannot be a fully automated, human-less flow.