Q259: In the context of the "Digital KYC Process," how is the customer's signature obtained and validated on the Customer Application Form (CAF)?

By a physical wet signature on a printed form which is then scanned.

By a stylus signature on the screen of the tablet/mobile device.

By successful validation of a One Time Password (OTP) sent to the customer's mobile number.

By voice recognition confirmation recorded by the application.

✅ Correct Answer: C

Upon successful validation of the OTP, the bank will treat it as the customer's signature on CAF.

Bank Promotion Exam Guide