Updated for 2026 Syllabus Detailed Explanations High-Yield Core Concepts

Bank Promotion Exam Guide

Banking Awareness | Banking Knowledge | for all Bank Exams

Module: | Capital Adequacy, Basel Norms & Monetary Policy

Q22: According to the Customer Acceptance Policy, how should a bank handle a situation where an existing KYC-compliant customer desires to open another account or avail of a new product?

1. The bank must conduct a fresh Customer Due Diligence (CDD) exercise for the new account.
2. The bank must verify the customer's identity again using a third-party auditor.
3. There is no need for a fresh CDD exercise, as far as identification of the customer is concerned.
4. The CDD procedure should be applied at the Unique Customer Identification Code (UCIC) level.
A
1 only
B
1 and 2 only
C
3 and 4 only
D
2 and 4 only
✅ Correct Answer: C
The bank shall apply the CDD procedure at the UCIC level.
Thus, if an existing KYC-compliant customer of a bank desires to open another account... there shall be no need for a fresh CDD exercise as far as identification of the customer is concerned.