Module: | Priority Sector, Consumer Protection & Digital Lending
Q137: What is the compensation amount a complainant is entitled to if their complaint regarding credit information is not resolved within thirty calendar days?
✅ Correct Answer: B
The correct answer is B. As per the strict compensation framework issued by the RBI, complainants are entitled to a mandated compensation of ₹100 per calendar day in case their complaint regarding credit information updates is not fully resolved within a maximum period of thirty calendar days from the date of the initial filing.
This daily penal structure acts as a strong deterrent against institutional lethargy.
This daily penal structure acts as a strong deterrent against institutional lethargy.