What is the minimum time period of zero customer-induced transactions required to classify a savings or current account as inoperative?

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Direct Answer
Two years
An Inoperative Account is a compliance status assigned to a savings or current account that has seen no user-driven activity for a continuous statutory period, triggering protective restrictions to prevent unauthorized access or fraud.
Inoperative Account
$$> 2 \text{ Years}$$
Requires zero customer induced transactions for over 24 months. Bank induced transactions do not reset this clock.
Account Types Affected
$$\text{Savings \& Current}$$
This rule strictly applies to operational deposit accounts like savings and current accounts.

Exam tip: The clock for an inoperative account is strictly based on the absence of “customer induced” transactions. If the bank deducts a quarterly SMS fee, the account still becomes inoperative after two years because the deduction was bank-induced. Regulators mandate the two-year inoperative freeze because dormant accounts are statistically the most vulnerable targets for internal banking fraud and identity theft.

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