Module: General Practice
Q9: If a person lodges a complaint with a bank branch regarding note exchange and the bank does not respond, after what period can the complainant lodge a complaint with the Ombudsman?
✅ Correct Answer: C
Under the Integrated Ombudsman Scheme and RBI Note Exchange Rules, a complainant can approach the Ombudsman if the bank fails to respond within 30 days.
This mechanism ensures accountability in Mutilated Banknote Adjudication and general service under RBI Note Exchange Rules.
This mechanism ensures accountability in Mutilated Banknote Adjudication and general service under RBI Note Exchange Rules.