Q57: An RE retrieves a customer's KYC record from CKYCR using their KYC Identifier. Under which circumstance can the RE then ask the customer to submit additional identification documents?

The RE is conducting its annual audit.

The RE is updating its internal software.

The KYC record retrieved is incomplete or not as per current applicable KYC norms.

The customer wishes to make a high-value withdrawal.

✅ Correct Answer: C

REs can ask for additional docs only if the CKYCR record is incomplete, outdated, or illegible.

Avoiding redundant data requests is a principle tested in RBI KYC Guidelines MCQs.

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