Direct Answer
The Day-End Process
The Day-End Process is a mandatory computer protocol that runs at midnight to calculate exactly how many calendar days have passed since a missed deadline.
Step 1: Midnight Check
System Sweep = Identifies unpaid accounts
Step 2: Accumulation
Calculation = Adds $+1$ to the Days Past Due counter
Step 3: Auto-Classification
Status Update = Account moves tiers based on the count
Exam tip: The Days Past Due (DPD) count relies strictly on calendar days, not business days. Weekends and bank holidays still advance the penalty timer. Because branch managers previously delayed labeling accounts manually to hide bad metrics, central regulators forced software automation to remove human bias from the penalty clock.
Step 1: Midnight Check
System Sweep = Identifies unpaid accounts
Step 2: Accumulation
Calculation = Adds $+1$ to the Days Past Due counter
Step 3: Auto-Classification
Status Update = Account moves tiers based on the count
Exam tip: The Days Past Due (DPD) count relies strictly on calendar days, not business days. Weekends and bank holidays still advance the penalty timer. Because branch managers previously delayed labeling accounts manually to hide bad metrics, central regulators forced software automation to remove human bias from the penalty clock.