CAIIB BRBL Module A UNIT 3 MCQ – Regulation of Banking Business

CAIIB BRBL Module A UNIT 3 MCQ – Regulation of Banking Business.

Question 1: Which Act primarily regulates the business activities of banking companies in India?

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Correct Answer: C. Banking Regulation Act. The Banking Regulation Act is the legislation specifically designed to govern and regulate the business activities of banking companies in India.

Question 2: What primary power does the Banking Regulation Act grant to the Reserve Bank of India concerning loans and deposits?

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Correct Answer: B. The power to issue directives on loan and deposit terms. The Act empowers the RBI to issue binding instructions regarding the conditions and rates applicable to loans and deposits.

Question 3: The Banking Regulation Act imposes specific restrictions regarding the grant of loans and advances to which of the following entities?

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Correct Answer: C. Directors of the bank and related entities. The Act includes provisions that restrict banks from granting loans and advances to their own directors and certain parties connected with them.

Question 4: What are banking companies required to maintain out of their profits according to the Banking Regulation Act?

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Correct Answer: C. A reserve fund. The Banking Regulation Act mandates that banking companies must maintain a reserve fund and transfer a portion of their annual profits to it.

Question 5: Apart from a reserve fund, what statutory ratios or asset requirements are mandated for banks under the Banking Regulation Act and RBI Act?

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Correct Answer: B. Cash Reserve Ratio (CRR) and Statutory Liquidity Ratio (SLR). Banks are required to maintain the Cash Reserve Ratio and the Statutory Liquidity Ratio as well as hold a minimum percentage of assets in India.

Question 6: Under which sections of the Banking Regulation Act is the Reserve Bank of India authorised to issue directions to banks?

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Correct Answer: B. Sections 21 and 35A. Sections 21 and 35A of the Banking Regulation Act are the primary provisions that authorise the RBI to issue directives to banking companies.

Question 7: What is the nature of directives issued by the Reserve Bank of India under Sections 21 and 35A of the Banking Regulation Act?

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Correct Answer: B. Statutory and binding. Directions issued by the RBI under these sections are statutory and legally binding on the banks they are addressed to.

Question 8: Section 21 of the Banking Regulation Act specifically empowers the RBI to issue directions regarding what aspect of banking operations?

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Correct Answer: B. Bank advances (loans). Section 21 of the Act is specifically focused on regulating the loans and advances made by banks.

Question 9: Which section of the Banking Regulation Act provides broad regulatory powers to the Reserve Bank of India?

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Correct Answer: C. Section 35A. Section 35A of the Banking Regulation Act grants the RBI broad powers to issue directions in the interest of banking policy, depositors, or the public interest.

Question 10: The Banking Regulation (Amendment) Act, 2017 introduced sections 35AA and 35AB to enable the RBI to intervene specifically in which area?

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Correct Answer: B. Bad loan resolutions. The 2017 amendment introduced these sections to give the RBI more power to facilitate the resolution of stressed assets or bad loans.

Question 11: Are statutory directions issued by the Reserve Bank of India binding on banks even if they do not explicitly refer to the specific statute?

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Correct Answer: A. Yes, they are binding by their nature. Statutory directions, once issued by the empowered authority, are binding regardless of whether they explicitly cite the specific section under which they are issued.

Question 12: To whom are the directives issued by the Reserve Bank of India generally addressed?

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Correct Answer: C. Banking companies. RBI directives under the Banking Regulation Act are typically addressed to and intended for compliance by banking companies.

Question 13: What is a potential consequence for a bank that violates binding directions issued by the Reserve Bank of India?

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Correct Answer: B. Prosecution. Violation of binding directions issued by the RBI can lead to legal consequences, including prosecution.

Question 14: In general, what is the temporal application of directions issued by the Reserve Bank of India?

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Correct Answer: C. Generally prospective. Directions issued by regulatory bodies like the RBI are typically intended to apply to future actions and not retrospectively to past events.

Question 15: How must the Reserve Bank of India exercise its powers, such as issuing directions?

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Correct Answer: B. With bona fide intentions. The RBI, like other regulatory authorities, is expected to exercise its statutory powers genuinely and in good faith for the intended public purpose.

Question 16: Under Section 36 of the Banking Regulation Act, what actions can the Reserve Bank of India take concerning banks?

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Correct Answer: C. Caution or advise banks and prohibit specific transactions. Section 36 allows the RBI to offer caution or advice to banks and also to prohibit them from engaging in certain types of transactions.

Question 17: What is considered a fundamental function of banking according to the definition of “banking” in Section 5(b) of the Banking Regulation Act?

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Correct Answer: B. Accepting deposits. Section 5(b) defines “banking” primarily as the acceptance of deposits of money from the public for the purpose of lending or investment.

Question 18: Which section of the Banking Regulation Act defines “banking”?

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Correct Answer: C. Section 5(b). Section 5(b) of the Banking Regulation Act provides the legal definition of “banking.”

Question 19: Deposits that are repayable after an agreed period are known as what type of deposits?

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Correct Answer: C. Time deposits. Fixed deposits and recurring deposits, which are repayable after a specific duration, fall under the category of time deposits.

Question 20: Deposits that are repayable on demand from the customer are known as what type of deposits?

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Correct Answer: C. Demand deposits. Current accounts and savings accounts are examples of demand deposits, which customers can withdraw from on demand.

Question 21: The terms and interest rates offered on deposits by banks are subject to the directives issued by which authority?

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Correct Answer: C. The Reserve Bank of India (RBI). While banks have some flexibility, the RBI has the authority to issue directives regarding deposit terms and interest rates in the public interest.

Question 22: Under which section can the Reserve Bank of India issue directives regarding the acceptance of deposits in the public interest or for banking policy/depositor protection?

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Correct Answer: C. Section 35A(c). This specific clause within Section 35A grants the RBI the power to regulate deposit acceptance for stated reasons like public interest or depositor protection.

Question 23: The Deposit Insurance and Credit Guarantee Corporation (DICGC) Amendment Act, 2021 provides that deposits up to a certain limit are returnable within 90 days of a bank moratorium. What is this limit?

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Correct Answer: C. ₹5 Lacs. The DICGC Amendment Act, 2021, provides for the return of insured deposits up to ₹5 Lacs within 90 days in case of a bank being placed under a moratorium.

Question 24: Banking companies are required to file annual returns with the Reserve Bank of India concerning which type of deposits?

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Correct Answer: C. Unclaimed deposits. Section 26 of the Banking Regulation Act mandates banks to submit annual returns regarding deposits that have remained inactive and unclaimed for a specified period.

Question 25: According to Section 26 of the Banking Regulation Act, within how many days of the close of each calendar year must banks file a return of all accounts which have not been operated upon for ten years?

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Correct Answer: B. 30 days. The annual return on unclaimed deposits must be filed with the RBI within thirty days after the close of each calendar year.

Question 26: An account is considered for inclusion in the annual return of unclaimed deposits if it has not been operated upon for how many years?

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Correct Answer: C. 10 years. Accounts that have not seen any operation for a period of ten years are considered for reporting as unclaimed deposits.

Question 27: What is the purpose of the Depositor Education and Awareness Fund (DEAF) established under Section 26A of the Banking Regulation Act?

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Correct Answer: B. To take over funds from inoperative accounts and use them for depositor education and awareness. The DEAF receives funds from accounts that have been inoperative for 10 years or more, and these funds are used for promoting depositors’ interests.

Question 28: If funds from an inoperative account are transferred to the Depositor Education and Awareness Fund (DEAF), can the original depositor still reclaim their funds?

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Correct Answer: B. Yes, depositors can reclaim the funds from the DEAF. The system allows original depositors or their legal heirs to claim funds that have been transferred to the DEAF.

Question 29: What types of eligible amounts from inactive accounts are transferred to the Depositor Education and Awareness Fund (DEAF)?

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Correct Answer: C. Savings, fixed, current, and loan account balances, etc. The DEAF receives various types of eligible balances from accounts that meet the criteria for being inoperative.

Question 30: If foreign currency deposits from an inactive account are transferred to the Depositor Education and Awareness Fund (DEAF), how are they handled?

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Correct Answer: B. They are converted to rupees before transfer to DEAF. Foreign currency deposits that meet the criteria for transfer to DEAF are converted into Indian rupees.

Question 31: What is the current interest rate payable on unclaimed deposits transferred to the Depositor Education and Awareness Fund (DEAF) as set by the RBI?

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Correct Answer: B. 3 percent per annum. The RBI currently sets the interest rate payable on unclaimed deposits transferred to the DEAF at 3% per annum.

Question 32: Under Section 45ZA of the Banking Regulation Act, what facility is available to depositors regarding their deposit accounts?

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Correct Answer: C. The facility to nominate a person to receive the deposit amount upon death. Section 45ZA allows depositors to make a nomination for the repayment of the deposit amount after their demise.

Question 33: Can a nomination made under Section 45ZA for a bank deposit account be changed or cancelled by the depositor?

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Correct Answer: B. Yes, a nomination can be varied or cancelled by the depositor. The Act provides for the flexibility to change or revoke a nomination made by the depositor.

Question 34: If a minor is nominated to receive the deposit amount, who can be appointed to receive the deposit on their behalf?

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Correct Answer: B. Any adult person appointed by the depositor. If the nominee is a minor, the depositor can appoint another person who is an adult to receive the deposit during the minority of the nominee.

Question 35: When a bank makes a payment of the deposit amount to the nominee as per the nomination, what is the effect on the bank’s liability?

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Correct Answer: A. The bank’s liability is fully discharged. Payment made by the bank to the nominee in accordance with the nomination rules discharges the bank from its liability in respect of the deposit.

Question 36: Does the receipt of the deposit amount by a nominee affect the claims that the legal heirs of the deceased depositor may have on the estate?

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Correct Answer: B. No, the nominee receives the amount as a trustee for the legal heirs, and their claims are not affected. The nomination facilitates payment by the bank but does not determine the final ownership of the funds among the legal heirs.

Question 37: What is the primary purpose of allowing nomination facilities for bank deposits?

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Correct Answer: C. To protect the deceased’s estate and facilitate payment until legal representatives take action. Nomination is intended to simplify the process for the bank to release funds upon the depositor’s death, pending the settlement of the deceased’s estate among legal heirs.

Question 38: In addition to deposit accounts, nomination facilities are also available for which of the following with banks?

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Correct Answer: A. Safe custody articles and safe deposit lockers. The Banking Regulation Act also provides for nomination facilities concerning articles placed in safe custody with the bank and contents of safe deposit lockers hired from the bank.

Question 39: For joint hirers of a safe deposit locker with a survivorship clause, how is access typically granted after the death of one of the hirers?

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Correct Answer: B. Access is granted as per the survivorship mandate. If a survivorship clause exists in the locker agreement, access is granted to the surviving joint hirers according to the terms of that mandate.

Question 40: What precaution must banks take when granting access to safe deposit lockers or returning safe custody articles to nominees/survivors after the death of the original hirer/owner?

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Correct Answer: B. Inform the nominees/survivors that access is as a trustee for the legal heirs. Banks must make it clear that while access is granted, the person receiving the articles or locker contents does so in trust for the ultimate legal heirs of the deceased.

Question 41: What is considered a fundamental activity for a banking company, as defined in Section 5(b) of the Banking Regulation Act, alongside accepting deposits?

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Correct Answer: B. Lending money (loans and advances). Section 5(b) defines banking as accepting deposits for the purpose of lending or investment, making lending a core banking function.

Question 42: Under Section 21 of the Banking Regulation Act, the Reserve Bank of India has the power to issue directives to control which aspect of banking?

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Correct Answer: B. Loans and advances. Section 21 specifically deals with the RBI’s power to regulate and control the advances made by banking companies.

Question 43: On what grounds can the Reserve Bank of India issue directives to control bank advances under Section 21?

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Correct Answer: B. In the public interest, for depositor interests, or banking policy. The RBI exercises its power under Section 21 based on considerations of public interest, the interests of depositors, or for the purpose of banking policy.

Question 44: Directives issued by the RBI under Section 21 can be related to which of the following aspects of loans and advances?

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Correct Answer: C. Loan purposes, margin requirements, and maximum loan amounts. RBI directives can cover various aspects like the purposes for which loans can be given, the required margin, and limits on the quantum of loans.

Question 45: What is the primary objective of Selective Credit Control (SCC) measures implemented by the Reserve Bank of India?

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Correct Answer: B. To prevent speculative hoarding of essential commodities. SCC is a tool used by the RBI to control credit flow to specific sectors or for specific commodities, usually to curb speculation and inflation.

Question 46: Selective Credit Control (SCC) typically involves setting limits on the quantum of credit and regulating interest rates for advances against which types of goods?

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Correct Answer: B. Essential commodities like food grains and pulses. SCC measures are often applied to credit against sensitive essential commodities prone to speculative hoarding.

Question 47: Section 20 of the Banking Regulation Act imposes restrictions on banks granting loans and advances to which specific group?

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Correct Answer: C. Directors of the banking company. Section 20 contains prohibitions and restrictions on banks granting loans and advances to their own directors and related parties.

Question 48: According to Section 20, a banking company is prohibited from granting any loans or advances on the security of which of the following?

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Correct Answer: B. The bank’s own shares. Banks are specifically prohibited from granting loans or advances using their own shares as security.

Question 49: Besides directors, Section 20 restricts loans and advances to firms where a director of the banking company holds which position?

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Correct Answer: A. Partner, manager, employee, or guarantor. The restriction extends to firms where a director is involved in one of these capacities.

Question 50: Section 20 also restricts loans and advances to companies where a director of the banking company has a substantial interest or holds which positions?

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Correct Answer: B. Director, manager, employee, or guarantor. The prohibition applies to companies where a director has substantial interest or serves as director, manager, employee, or guarantor.

Question 51: In case of disputes regarding what constitutes a loan or advance under the restrictions of Section 20, whose decision is considered final?

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Correct Answer: C. The Reserve Bank of India. The Act stipulates that in such disputes, the decision of the RBI is final.

Question 52: Under Section 20A of the Banking Regulation Act, what is required for a banking company to remit any debt due from a director of the company?

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Correct Answer: B. Permission from the Reserve Bank of India. Section 20A requires banking companies to obtain prior permission from the RBI to remit any debt owed by a director.

Question 53: Section 20A also requires RBI permission for remitting loans due from firms or companies where directors have interests, and individuals for whom directors are which of the following?

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Correct Answer: B. Partners or guarantors. The restriction on remitting debts extends to firms/companies with director interests and individuals for whom directors act as partners or guarantors.

Question 55: The Reserve Bank of India is empowered to regulate interest rates on loans and deposits under which sections of the Banking Regulation Act?

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Correct Answer: C. Sections 21 and 35A. These sections provide the RBI with the authority to regulate both the lending rates and deposit rates offered by banks.

Question 56: When regulating interest rates, the RBI’s power generally does not permit discrimination against which of the following?

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Correct Answer: B. Any particular class of depositors, loanees, or banks. The principle is that the RBI’s regulations should not arbitrarily discriminate between different categories of customers or banks.

Question 57: Historically, when did the regulation of interest rates on deposits in India begin?

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Correct Answer: B. Initially unregulated, then regulated from 1964 onwards. The regulation of deposit interest rates started in 1964 after an initial period where rates were not controlled.

Question 58: What led to the deregulation of deposit interest rates in India?

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Correct Answer: B. The liberalisation process. Economic liberalisation policies led to a move away from strict regulation of deposit interest rates, allowing banks more freedom.

Question 59: Currently, under RBI directives, Scheduled Commercial Banks and Small Finance Banks can offer differential interest rates on which type and value of deposits?

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Correct Answer: C. Large term deposits (₹2 crore and above). These banks have been permitted by the RBI to offer differential rates on bulk term deposits of ₹2 crore and above.

Question 60: What does Section 21A of the Banking Regulation Act protect banks from?

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Correct Answer: B. Legal challenges to interest rates charged on loans. Section 21A of the Banking Regulation Act prevents courts from reopening loan transactions on the ground that the interest charged is excessive, effectively protecting banks from such legal challenges provided the rates are within RBI guidelines.

Question 61: The Reserve Bank of India’s working group on Internet Banking focused on addressing issues related to which aspects?

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Correct Answer: B. Technology, security, legal, regulatory, and supervisory aspects. The RBI working group considered a broad range of issues including technological, security, legal, regulatory, and supervisory dimensions of internet banking.

Question 62: RBI guidelines on Internet Banking apply to which forms of banking?

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Correct Answer: B. Internet banking and other electronic banking forms. The guidelines are intended to cover internet banking as well as other types of electronic banking channels.

Question 63: Banks offering internet banking services are required to have which of the following approved by their Board?

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Correct Answer: B. A security policy. RBI guidelines mandate that banks offering internet banking must have a comprehensive security policy approved by their Board of Directors.

Question 64: RBI guidelines recommend segregation of duties within a bank’s IT operations. Which roles are mentioned in this context?

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Correct Answer: B. Security Officer, IT Division personnel, and Information Systems Auditor. Segregation of duties is recommended for roles such as the Security Officer, staff in the IT Division, and the Information Systems Auditor.

Question 65: For secure internet banking, RBI guidelines prefer the use of which technology for access control?

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Correct Answer: C. Public Key Infrastructure (PKI). Public Key Infrastructure is mentioned as a preferred technology for ensuring secure access controls in internet banking.

Question 66: Banks offering internet banking must periodically conduct which type of testing using internal and external experts?

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Correct Answer: C. Penetration testing. Periodic penetration testing, involving both internal staff and external specialists, is required to assess the security of the internet banking system.

Question 67: What measure is specified in RBI internet banking guidelines regarding the physical security of infrastructure?

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Correct Answer: B. Maintaining physical access controls. Banks are required to implement and maintain physical access controls to protect their internet banking infrastructure.

Question 69: Which consumer protection legislation is applicable to banking services, including internet banking?

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Correct Answer: B. Consumer Protection Act, 1986. The Consumer Protection Act, 1986, is applicable to the services provided by banks to their customers.

Question 70: Banks are required to assess their potential liability for which types of incidents in internet banking?

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Correct Answer: B. Unauthorized transfers and denial of services. Banks need to assess their liability concerning issues such as unauthorized fund transfers or denial of internet banking services.

Question 71: Is prior approval from the Reserve Bank of India required for banks to commence internet banking services?

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Correct Answer: B. Yes, prior RBI approval is required. Banks must obtain prior approval from the RBI before they can offer internet banking services.

Question 72: Banks must report which events to the Reserve Bank of India concerning their internet banking operations?

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Correct Answer: B. Security breaches or failures. Banks are mandated to report any security breaches or failures related to their internet banking systems to the RBI.

Question 73: Can the Reserve Bank of India conduct a special audit or inspection of a bank’s internet banking systems?

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Correct Answer: B. Yes, at the RBI’s discretion. The RBI has the authority to conduct special audits or inspections of a bank’s internet banking operations if it deems necessary.

Question 74: Inter-bank payment gateways for internet banking are typically available only to which type of entities?

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Correct Answer: B. Members of the cheque clearing system. Access to inter-bank payment gateways for internet banking settlement is generally restricted to entities that are members of the cheque clearing system.

Question 75: Which type of payments is generally excluded from settlement through an inter-bank payment gateway for internet banking as per the guidelines?

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Correct Answer: B. Cross-border e-commerce payments. The description of inter-bank payment gateways in this context specifically excludes transactions like cross-border e-commerce.

Question 76: What kind of network is recommended for connectivity for inter-bank payment gateways?

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Correct Answer: C. Leased line network with encryption. A secured leased line network with encryption is recommended for connectivity in inter-bank payment gateway systems.

Question 77: Specific Internet Banking guidelines for Cooperative Banks were issued by the RBI on which date?

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Correct Answer: C. November 5, 2015. The RBI issued specific guidelines for cooperative banks regarding internet banking on November 5, 2015.

Question 78: For Cooperative Banks, which type of internet banking does NOT require prior RBI approval, but only reporting of commencement?

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Correct Answer: B. Internet Banking (View Only). Cooperative banks offering only non-transactional services (like balance inquiry) via internet banking are required to report commencement to the RBI, not seek prior approval.

Question 79: For Cooperative Banks to offer Internet Banking with Transactional Facility, what is the minimum Net Worth requirement?

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Correct Answer: C. ₹50 crore. Cooperative banks must have a minimum Net Worth of ₹50 crore to be eligible to offer internet banking services with transactional facilities.

Question 80: What is the maximum limit for Gross NPAs and Net NPAs for a Cooperative Bank to be eligible to offer Internet Banking with Transactional Facility?

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Correct Answer: B. Gross NPAs < 7%, Net NPAs < 3%. The eligibility criteria include having Gross Non-Performing Assets below 7% and Net Non-Performing Assets below 3%.

Question 81: Besides Net Worth and NPA limits, what is the profitability requirement for a Cooperative Bank to offer Internet Banking with Transactional Facility?

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Correct Answer: C. Net profit in the preceding year and at least 3 out of 4 previous years. The bank must have earned a net profit in the year immediately preceding the application and in at least three out of the four financial years before that.

Question 82: What is the minimum CRAR (Capital to Risk-weighted Assets Ratio) requirement for a Cooperative Bank to be eligible to offer Internet Banking with Transactional Facility?

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Correct Answer: C. ≥ 10%. A minimum CRAR of 10% is one of the eligibility criteria for cooperative banks to offer transactional internet banking.

Question 83: The RBI’s authority to regulate the financial system, including money market instruments, derives from which legislation?

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Correct Answer: C. Reserve Bank of India Act, 1934 (as amended). Specifically, Section 45W of the RBI Act, as amended in 2006, empowers the RBI to regulate money market instruments.

Question 84: Which section of the amended RBI Act empowers the RBI to regulate the financial system and issue directions on interest rates and products?

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Correct Answer: C. Section 45W. Section 45W of the RBI Act grants the central bank powers related to regulating the financial system and interest rate products.

Question 85: The RBI’s directions under Section 45W generally do not apply to which specific activities?

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Correct Answer: B. Trade execution and settlement on recognized stock exchanges. The regulatory powers under Section 45W are specified as not applying to trade execution and settlement activities on recognised stock exchanges.

Question 86: Which of the following is a permissible participant in the Call, Notice, and Term Money Market as per RBI Master Direction?

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Correct Answer: B. Scheduled Commercial Banks. Scheduled Commercial Banks are listed as eligible participants in the Call, Notice, and Term Money Market.

Question 87: What is the prudential limit for Call and Notice Money for Scheduled Commercial Banks on a daily average basis in a reporting fortnight, as per RBI guidelines?

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Correct Answer: C. 100% of capital funds. The daily average borrowing limit for Call and Notice Money for SCBs is 100% of their capital funds in a reporting fortnight.

Question 88: What is the prudential limit for Call, Notice, and Term Money for Co-operative Banks, based on their aggregate deposits?

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Correct Answer: C. 2.0% of aggregate deposits. The limit for cooperative banks’ borrowings in the money market is 2.0% of their aggregate deposits as at the end of the previous financial year.

Question 89: What is the minimum denomination for a Certificate of Deposit (CD) issued by eligible entities?

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Correct Answer: B. ₹5 lakh. Certificates of Deposit are issued in minimum denominations of ₹5 lakh.

Question 90: What is the minimum and maximum tenor for a Certificate of Deposit (CD)?

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Correct Answer: B. Minimum 7 days, Maximum 1 year. A CD can be issued for a minimum period of 7 days and a maximum period of up to 1 year.

Question 91: Are banks allowed to grant loans against the security of their own Certificates of Deposit (CDs)?

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Correct Answer: C. No, it is generally prohibited. The guidelines specify that no loans should be granted by banks against their own Certificates of Deposit, unless specifically permitted by the RBI.

Question 92: Commercial Paper (CP) is typically issued in what form?

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Correct Answer: C. Dematerialized form. Commercial Paper is required to be issued in a dematerialized form.

Question 93: What is the minimum denomination for Commercial Paper (CP)?

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Correct Answer: C. ₹5 lakh. Commercial Paper is issued in minimum denominations of ₹5 lakh.

Question 94: Are underwriting or co-acceptance facilities available for the issuance of Commercial Paper (CP)?

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Correct Answer: C. No, underwriting or co-acceptance is not permitted. The guidelines explicitly state that Commercial Paper cannot be underwritten or co-accepted.

Question 95: For issuers of Commercial Paper (CP) with total issuance exceeding a certain threshold per year, a credit rating is required. What is the minimum credit rating specified?

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Correct Answer: C. A3. Issuers above a certain issuance threshold are required to have a credit rating of at least A3 from a SEBI-registered credit rating agency.

Question 96: After how many days from the date of issue is the buyback of Commercial Paper (CP) allowed?

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Correct Answer: C. After 30 days. The buyback of Commercial Paper is permitted only after a period of 30 days from its date of issue.

Question 97: What is the concept of a Banking Ombudsman?

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Correct Answer: C. An independent and impartial authority for addressing public grievances against banks. The Banking Ombudsman is conceived as an independent authority providing an alternative mechanism for resolving customer complaints against banks.

Question 98: The Banking Ombudsman Scheme serves as what kind of mechanism for resolving customer complaints?

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Correct Answer: B. Alternative dispute resolution mechanism. The Banking Ombudsman Scheme is designed to offer customers a way to resolve their grievances with banks outside of the traditional court system.

Question 99: When was the initial Banking Ombudsman Scheme introduced in India?

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Correct Answer: B. 1995. The first Banking Ombudsman Scheme was introduced in the year 1995.

Question 100: The Integrated Ombudsman Scheme, 2021, integrates which existing ombudsman schemes?

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Correct Answer: C. Banking, Non-Banking Financial Companies, and Digital Transactions. The 2021 scheme unified the three separate ombudsman schemes for banking, NBFCs, and digital transactions.

Question 101: The Integrated Ombudsman Scheme, 2021, includes Non-Scheduled Primary Co-operative Banks with deposits above a certain threshold. What is this threshold?

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Correct Answer: C. ₹50 crore. Non-Scheduled Primary Co-operative Banks with deposits of ₹50 crore and above are brought under the purview of the Integrated Ombudsman Scheme.

Question 102: What is the approach adopted by the Integrated Ombudsman Scheme, 2021, regarding jurisdiction?

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Correct Answer: C. Jurisdiction neutral (“One Nation One Ombudsman”). The scheme operates on a principle where the customer does not need to identify the specific ombudsman office or scheme, offering a single point of contact.

Question 103: Under the Integrated Ombudsman Scheme, 2021, what is the primary ground for filing a complaint?

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Correct Answer: B. Deficiency in service. The scheme allows complaints based on allegations of ‘deficiency in service’ provided by the regulated entity.

Question 104: Where is the Centralised Receipt and Processing Centre for complaints under the Integrated Ombudsman Scheme located?

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Correct Answer: D. Chandigarh. The Centralised Receipt and Processing Centre for handling complaints under the scheme is located at RBI, Chandigarh.

Question 105: Who is required to be appointed by the regulated entity (bank, NBFC, etc.) to represent them under the Integrated Ombudsman Scheme?

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Correct Answer: C. A Principal Nodal Officer of the rank of General Manager or equivalent. Regulated entities must appoint a Principal Nodal Officer, holding a rank not lower than a General Manager, to represent them.

Question 106: Can a regulated entity file an appeal against an Ombudsman award if it is based on the entity’s failure to furnish information?

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Correct Answer: B. No, there is no appeal for regulated entities against awards for non-furnishing of information. The scheme specifies that regulated entities do not have the right to appeal against an award made by the Ombudsman solely based on their failure to provide requested information.

Question 107: What is the scope of applicability of the Integrated Ombudsman Scheme?

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Correct Answer: B. Extends to the whole of India. The Integrated Ombudsman Scheme has applicability across the entire territory of India.

Question 108: The Integrated Ombudsman Scheme applies to services provided by regulated entities under which specific Acts?

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Correct Answer: B. RBI Act, Banking Regulation Act, Payment and Settlement Systems Act, and Credit Information Companies (Regulation) Act. The scheme covers entities regulated under these specific legislative frameworks.

Question 109: What is the rank of the Principal Nodal Officer required to be appointed by a regulated entity under the Integrated Ombudsman Scheme?

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Correct Answer: C. General Manager or equivalent. The appointed Principal Nodal Officer must hold a rank equivalent to or higher than a General Manager.

Question 110: If the subject matter of a complaint is already before a court, arbitrator, or tribunal, what happens to the Ombudsman’s jurisdiction according to judicial pronouncements?

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Correct Answer: B. The Ombudsman’s jurisdiction can be lost. Courts have held that if a matter is already being adjudicated by another legal forum, the Ombudsman’s jurisdiction over the same subject matter may cease.

Question 111: The Reserve Bank of India’s directives and circulars are binding on the Banking Ombudsman according to which authority?

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Correct Answer: B. The Supreme Court. The Supreme Court has ruled that the Banking Ombudsman must comply with and not ignore the directions and circulars issued by the Reserve Bank of India.

Question 112: The Banking Ombudsman Scheme and the Debt Recovery Tribunals (DRT) Act have different purposes. What is the primary purpose of the DRT Act?

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Correct Answer: C. Recovery of debts due to banks and financial institutions. The DRT Act is primarily focused on facilitating the recovery of outstanding debts owed to banks and financial institutions.

Question 113: Can the Banking Ombudsman Scheme override the provisions of the Debt Recovery Tribunals (DRT) Act?

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Correct Answer: B. No, the Scheme cannot override the DRT Act. Despite its role in dispute resolution, the Banking Ombudsman Scheme does not have the legal authority to override the provisions of the DRT Act.

Question 114: The definition of financial stability provided by the RBI (in the India Financial Stability Report, 2010) describes it as a situation where the financial sector provides critical services to the real economy without what?

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Correct Answer: B. Any discontinuity. The RBI’s definition highlights that financial stability means the financial sector can provide essential services to the economy without interruption.

Question 115: According to the IMF definition provided, a financial system is considered to be in a range of stability when it is capable of facilitating the performance of an economy and capable of doing what else?

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Correct Answer: C. Dissipating financial imbalances that arise. The IMF definition includes the system’s ability to absorb and correct financial imbalances that emerge.

Question 116: Which section of the Banking Regulation Act requires every banking company incorporated in India to create a reserve fund?

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Correct Answer: B. Section 17(1). Section 17(1) of the Banking Regulation Act mandates the creation of a reserve fund by banking companies incorporated in India.

Question 117: What is the minimum percentage of its annual profits that a banking company incorporated in India must transfer to its reserve fund before declaring any dividend?

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Correct Answer: C. 20%. As per Section 17(1), a minimum of 20% of the annual profits must be transferred to the reserve fund before dividend declaration.

Question 118: From March 31, 2001, what was the increased percentage of net profits after tax required to be transferred to the reserve fund by banks?

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Correct Answer: B. 25%. An RBI circular effective from March 31, 2001, increased the minimum transfer requirement to 25% of the net profits after tax.

Question 119: The transfer to the reserve fund is made after making adjustments or provisions for which specific expense?

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Correct Answer: B. Staff bonus. The annual transfer to the reserve fund is made after adjusting for or providing for the staff bonus.

Question 120: Under what condition may the Reserve Bank of India recommend to the Government of India that a bank be exempted from the requirement of transferring profits to the reserve fund?

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Correct Answer: B. If the bank has adequate paid-up capital and reserves. The RBI can recommend exemption for banks that already possess sufficient paid-up capital and reserves.

Question 121: When is a banking company typically exempted from contributing to the reserve fund?

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Correct Answer: B. If its reserve fund plus share premium account is equal to or greater than its paid-up capital. Exemption is possible if the sum of the reserve fund and share premium account is at least equal to the bank’s paid-up capital.

Question 122: If a banking company makes any appropriation from its reserve fund or share premium account, what must be reported to the Reserve Bank of India, and within what timeframe?

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Correct Answer: B. The details of appropriation within 21 days. Any appropriation from these funds must be reported to the RBI within twenty-one days of such appropriation.

Question 123: Do the requirements of Section 17(1) regarding the creation of a reserve fund apply to foreign banking companies operating in India?

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Correct Answer: B. No, Section 17(1) does not apply to foreign banks. Foreign banks are subject to different provisions, such as depositing a percentage of their profits with the RBI.

Question 124: Instead of maintaining a reserve fund under Section 17(1), what are foreign banks required to do with a portion of their annual profits as per Section 11(2) of the Banking Regulation Act?

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Correct Answer: B. Deposit 20% of annual profits with RBI. Foreign banks are required under Section 11(2) to deposit 20% of their annual profits in respect of their Indian business with the RBI.

Question 125: Scheduled Banks are included in which Schedule of the Reserve Bank of India Act, 1934?

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Correct Answer: B. Second Schedule. Scheduled Banks are those specifically included in the Second Schedule of the RBI Act.

Question 126: What is one of the criteria for a bank to be included in the Second Schedule of the RBI Act?

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Correct Answer: B. Having a paid-up capital and reserves of at least ₹5 lakh. A key criterion for inclusion in the Second Schedule is possessing a paid-up capital and reserves amounting to not less than five lakh rupees.

Question 127: Another criterion for a bank’s inclusion in the Second Schedule is ensuring that its affairs are not being conducted in a manner detrimental to whose interests?

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Correct Answer: C. The depositors. The RBI must be satisfied that the bank’s conduct of affairs is not prejudicial to the interests of its depositors.

Question 128: What type of legal structure must a bank typically have to be eligible for inclusion in the Second Schedule?

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Correct Answer: B. A state co-operative bank, or a company, institution, or corporation. The bank must be either a state co-operative bank or incorporated as a company, institution, or corporation.

Question 129: What is the basis for calculating the Cash Reserve Ratio (CRR) that Scheduled Banks must maintain with the RBI?

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Correct Answer: C. An average daily balance based on a percentage of their demand and time liabilities in India. CRR is maintained as an average daily balance with the RBI, calculated as a percentage of the bank’s Net Demand and Time Liabilities (NDTL) in India.

Question 130: As per amendments, is there a statutory ceiling or floor rate specified for the Cash Reserve Ratio (CRR) that the RBI can prescribe?

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Correct Answer: D. No, there is no statutory ceiling or floor rate. The statutory amendments removed the previously existing ceiling and floor rates for CRR, giving the RBI flexibility.

Question 131: Which of the following is excluded from the calculation of demand and time liabilities for the purpose of CRR maintenance?

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Correct Answer: C. Paid-up capital and reserves. A bank’s paid-up capital, reserves, and credit balance in profit and loss account are excluded from the Net Demand and Time Liabilities calculation for CRR.

Question 132: Scheduled Commercial Banks must maintain a minimum balance of what percentage of the required CRR on all days during the reporting fortnight?

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Correct Answer: C. 90%. SCBs are required to maintain a minimum of 90% of their average daily CRR requirement on each day of the reporting fortnight.

Question 133: Does the Reserve Bank of India pay interest on the Cash Reserve Ratio (CRR) balances maintained by banks?

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Correct Answer: C. No, RBI cannot pay interest on CRR balances. The relevant section (Section 42(1B)) that allowed interest payment has been omitted.

Question 134: How frequently are Scheduled Banks required to file a return with the Reserve Bank of India concerning their CRR position?

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Correct Answer: C. Fortnightly. Scheduled Banks must file a fortnightly return on their CRR position with the RBI.

Question 135: What is the deadline for filing the fortnightly return on CRR by Scheduled Banks?

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Correct Answer: B. Within 7 days of the fortnight end. The fortnightly return is due within seven days from the close of the relevant fortnight.

Question 136: What is the penal interest rate charged to a Scheduled Bank for a shortfall in maintaining the required CRR for the first instance (first fortnight)?

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Correct Answer: B. 3% above the bank rate. The penal interest for the first fortnight of default is at a rate of 3% above the prevailing bank rate.

Question 137: If a Scheduled Bank persistently fails to maintain the required CRR, what action can the Reserve Bank of India take?

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Correct Answer: D. All of the above. Persistent default in CRR maintenance can lead to penalties, fines, and even prohibition from accepting fresh deposits.

Question 138: For Non-Scheduled Banks, how must the cash reserve required under Section 18 of the Banking Regulation Act be maintained?

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Correct Answer: C. With the bank itself, in a current account with RBI, or as a net balance. Non-scheduled banks have flexibility in how they maintain the required cash reserve.

Question 139: What is the minimum percentage of demand and time liabilities that Non-Scheduled Banks must maintain as cash reserve?

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Correct Answer: C. 3%. Non-scheduled banks must maintain a minimum cash reserve equivalent to 3% of their demand and time liabilities.

Question 140: The requirement for banks to maintain Statutory Liquidity Ratio (SLR) is stipulated under which section of the Banking Regulation Act?

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Correct Answer: C. Section 24. Section 24 of the Banking Regulation Act deals with the maintenance of the Statutory Liquidity Ratio (SLR).

Question 141: How did the Reserve Bank of India define financial stability in its India Financial Stability Report, 2010?

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Correct Answer: B. A situation where the financial sector provides critical services to the real economy without any discontinuity. The RBI’s definition emphasises the continuous provision of essential financial services to the real economy.

Question 142: According to the IMF definition mentioned, a financial system is stable when it can facilitate the performance of an economy and perform which other key function?

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Correct Answer: C. Dissipate financial imbalances that arise. The IMF definition includes the system’s ability to handle and resolve financial imbalances that emerge.

Question 143: Which section of the Banking Regulation Act, 1949, requires banking companies incorporated in India to create a reserve fund?

Show Explanation

Correct Answer: B. Section 17(1). This section mandates the creation of a reserve fund by banking companies established in India.

Question 144: What is the minimum percentage of annual profits that a banking company incorporated in India must transfer to its reserve fund before declaring dividends?

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Correct Answer: C. 25%. As per the increased requirement effective from March 31, 2001, banks must transfer a minimum of 25% of their net profits after tax to the reserve fund.

Question 145: The annual transfer of profit to the reserve fund by banks in India is required to be made after adjustment or provision for which specific item?

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Correct Answer: C. Staff bonus. The transfer to the reserve fund is to be made after accounting for or providing for the staff bonus.

Question 146: Under what condition might the Reserve Bank of India recommend exemption from the requirement to transfer profits to the reserve fund for a bank?

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Correct Answer: C. If the bank has adequate paid-up capital and reserves. Exemption may be recommended if the bank already possesses sufficient capital and reserve levels.

Question 147: For a banking company to be exempted from contributing to the reserve fund, the sum of its reserve fund and share premium account must be at least equal to what?

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Correct Answer: C. Its paid-up capital. Exemption is possible if the combined amount of the reserve fund and share premium account is equal to or exceeds the paid-up capital.

Question 148: If a banking company appropriates any amount from its reserve fund or share premium account, within how many days must this be reported to the Reserve Bank of India?

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Correct Answer: C. 21 days. Any appropriation from these funds must be reported to the RBI within twenty-one days.

Question 149: How does the requirement for maintaining a reserve fund apply to foreign banking companies operating in India compared to Indian incorporated banks?

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Correct Answer: B. Foreign banks are exempt from this requirement under Section 17(1). Section 17(1) specifically applies to banking companies incorporated in India; foreign banks are subject to different rules regarding profit retention in India.

Question 150: Instead of maintaining a reserve fund under Section 17(1), foreign banks in India are required under Section 11(2) to deposit a percentage of their annual profits with the RBI. What is this percentage?

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Correct Answer: C. 20%. Foreign banking companies must deposit 20% of their annual profits related to their Indian operations with the Reserve Bank of India.

Question 151: Under which section of the Reserve Bank of India Act, 1934, are Scheduled Banks required to maintain a Cash Reserve Ratio (CRR)?

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Correct Answer: C. Section 42. Section 42 of the RBI Act mandates Scheduled Banks to maintain a cash reserve.

Question 152: What is one of the criteria for a bank to be included in the Second Schedule of the RBI Act, making it a Scheduled Bank?

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Correct Answer: C. Having paid-up capital and reserves of at least ₹5 lakh. A key requirement for inclusion is a minimum capital and reserve base of ₹5 lakh.

Question 153: The quantum of Cash Reserve Ratio (CRR) that Scheduled Banks must maintain is based on a percentage of their what?

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Correct Answer: C. Demand and time liabilities in India. CRR is calculated as a percentage of the bank’s Net Demand and Time Liabilities (NDTL) within India.

Question 154: As per the current statutory position regarding CRR for Scheduled Banks, what are the specified limits for the percentage?

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Correct Answer: D. No statutory ceiling or floor rate, as notified by the RBI. The law was amended to remove the fixed ceiling and floor, allowing the RBI to determine the percentage without these statutory limits.

Question 155: Which of the following is excluded when calculating a Scheduled Bank’s Net Demand and Time Liabilities (NDTL) for CRR purposes?

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Correct Answer: C. Credit balance in profit and loss account. A bank’s credit balance in its profit and loss account is excluded from the NDTL calculation for CRR.

Question 156: Scheduled Commercial Banks are required to maintain a minimum of what percentage of the required CRR balance on all days within a reporting fortnight?

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Correct Answer: C. 90%. SCBs must ensure that their CRR balance on any given day during the fortnight is at least 90% of the average daily requirement for that fortnight.

Question 157: What type of banks are required to maintain CRR under Section 42 of the RBI Act?

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Correct Answer: C. Scheduled Banks. Section 42 of the RBI Act applies specifically to Scheduled Banks.

Question 158: The Reserve Bank of India is prohibited from paying interest on the balances maintained by Scheduled Banks under which ratio?

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Correct Answer: C. Cash Reserve Ratio (CRR). The law was amended to stop the RBI from paying interest on the CRR balances held by banks.

Question 159: How often are Scheduled Banks required to submit returns to the Reserve Bank of India regarding their CRR maintenance?

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Correct Answer: B. Fortnightly. Scheduled Banks submit a return detailing their CRR position on a fortnightly basis.

Question 160: What is the penal interest rate charged to a Scheduled Bank for a shortfall in CRR maintenance for the second and subsequent fortnights of default?

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Correct Answer: B. 5% above the bank rate. The penalty rate increases to 5% above the bank rate for defaults continuing beyond the first fortnight.

Question 161: If a Scheduled Bank persistently fails to maintain the required CRR, what severe action can the Reserve Bank of India take, in addition to penalties?

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Correct Answer: B. Prohibit the bank from accepting fresh deposits. Persistent non-compliance can lead to the RBI restricting the bank from taking new deposits.

Question 162: Under which section of the Banking Regulation Act are Non-Scheduled Banks required to maintain a cash reserve?

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Correct Answer: B. Section 18. Non-Scheduled Banks are required to maintain a cash reserve as per the provisions of Section 18 of the Banking Regulation Act.

Question 163: How must the cash reserve for Non-Scheduled Banks be maintained as per Section 18?

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Correct Answer: B. As cash with themselves, in a current account with RBI, or as a net balance. Non-scheduled banks have these options for maintaining their required cash reserve.

Question 164: What is the minimum percentage of demand and time liabilities that Non-Scheduled Banks must maintain as cash reserve?

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Correct Answer: B. 3%. Non-scheduled banks are statutorily required to maintain a minimum cash reserve of three per cent of their demand and time liabilities.

Question 165: How often are Non-Scheduled Banks required to file a return regarding their cash reserve position?

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Correct Answer: C. Monthly. Non-scheduled banks must submit a monthly return detailing their cash reserve position.

Question 166: What is one of the sectors for which the RBI has provided CRR exemption on incremental credit to incentivise lending?

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Correct Answer: C. Incremental credit to the automobiles, housing, and MSME sectors. The RBI has incentivised lending to these specific sectors by exempting incremental credit from CRR.

Question 167: Under which section of the Banking Regulation Act is the maintenance of Statutory Liquidity Ratio (SLR) stipulated?

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Correct Answer: C. Section 24. Section 24 of the Banking Regulation Act governs the requirement for banks to maintain a Statutory Liquidity Ratio.

Question 168: Statutory Liquidity Ratio (SLR) requires banks to maintain a percentage of their Net Demand and Time Liabilities (NDTL) in which form?

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Correct Answer: B. As assets in India. SLR mandates banks to hold a certain percentage of their NDTL in specified liquid assets within India.

Question 169: What is the statutory maximum limit for the Statutory Liquidity Ratio (SLR) that the RBI can prescribe?

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Correct Answer: C. 40%. While there is no statutory minimum, the RBI cannot set the SLR requirement higher than 40% of NDTL.

Question 170: Similar to CRR penalties, what is the penal interest rate for a shortfall in SLR maintenance for the first instance?

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Correct Answer: B. 3% above the bank rate. The penalty for the first instance of SLR shortfall is penal interest at 3% above the bank rate.

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