CAIIB ABM Module D UNIT 30 MCQ – Compliance Culture and GRC Framework
Question 1: What is a key benefit of having a mechanism where employees can report suspected wrongdoing?
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Correct Answer: B. Prevention or reduction of frauds and compliance failures. A system for reporting wrongdoing helps in stopping improper activities like frauds and failures to comply with rules.
Question 2: Which element is considered essential to a policy designed for reporting internal misconduct?
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Correct Answer: B. A designated authority to receive and handle reports. Such a policy requires a specific individual or body responsible for dealing with the reported information.
Question 3: What is the role of a person who reports concerns about improper activities within their own organisation?
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Correct Answer: C. Whistle-blower. This term refers to an individual, typically an insider, who flags potential misconduct within their workplace.
Question 4: A policy addressing unethical conduct typically focuses on issues of what significance?
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Correct Answer: C. Grave and serious matters. Policies on unethical conduct are intended to cover significant issues, not minor or unsubstantiated concerns.
Question 5: Which situation represents a serious type of issue that a policy on reporting misconduct is intended to cover?
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Correct Answer: B. High-level corruption. Serious matters intended for reporting include significant breaches like corruption or violations of fundamental rights, not minor workplace issues.
Question 6: What characteristic is vital for the party responsible for investigating reports of misconduct to ensure effectiveness?
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Correct Answer: C. Independence and seniority. The individual or group handling reports needs to be unbiased and hold a sufficiently high position to act effectively.
Question 7: What is the primary function of a policy that outlines how individuals can report unethical or improper practices?
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Correct Answer: B. To provide an official internal channel for reporting serious issues. Such a policy establishes a formal internal method for bringing serious concerns to the attention of the appropriate senior level.
Question 8: Why might an individual choose not to report unethical behaviour they observe?
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Correct Answer: C. Concern about potential negative reactions from colleagues or superiors. Fear of reprisal or negative consequences from others in the organisation can deter reporting.
Question 9: What kind of internal environment can be encouraged by implementing a policy for reporting misconduct?
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Correct Answer: C. A culture promoting openness and ethical behaviour. Such a policy helps reinforce values and makes employees feel safer in raising legitimate concerns.
Question 10: How does establishing a formal process for reporting serious issues help deter improper actions?
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Correct Answer: B. By increasing the perceived risk and potential negative consequences for those contemplating misconduct. Knowing there is a channel for reporting increases the chance of being caught and facing punishment, thus discouraging wrongdoing.
Question 11: What is an important outcome of having a mechanism that allows for concerns about potential problems to be raised early?
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Correct Answer: B. Opportunities for early intervention to prevent larger issues. Early reporting allows for problems to be identified and addressed before they become significant crises.
Question 12: From the perspective of those who must follow rules, what makes non-compliance more likely if the rules are complex?
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Correct Answer: B. Difficulty in knowing and understanding what is required. If rules are too complicated, individuals may fail to comply simply because they do not comprehend what is expected of them.
Question 13: How does perceiving the effort (time, money, etc.) required to follow rules as excessively high affect voluntary adherence?
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Correct Answer: C. It tends to decrease it. When the perceived burden of compliance is high, people are less inclined to voluntarily follow the rules.
Question 14: What is a potential consequence of rules being seen as overly technical and lacking a clear underlying purpose?
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Correct Answer: C. Erosion of trust in regulatory bodies. Rules that appear pointlessly complex or disconnected from real-world objectives can damage confidence in the authorities that create them.
Question 15: When rules conflict with how things are typically done in a market or with established cultural norms, what can happen to the rate at which people follow those rules?
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Correct Answer: C. It tends to be lower. Regulations that clash with existing practices or cultural expectations often face lower rates of adherence.
Question 16: A rule is formally established but is not actively supervised for adherence. What situation does this describe in the context of rule-following?
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Correct Answer: C. A lack of active checking for compliance. If rules are not actively supervised or checked, people are less likely to follow them.
Question 17: How are individuals likely to react to following rules if they feel they are being treated unfairly by the implementing authority?
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Correct Answer: B. Their willingness to comply may be reduced. A perception of unfair treatment can lead to resistance and reduced adherence to requirements.
Question 18: What happens when the rewards for breaking rules are high and the probability of being discovered is low?
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Correct Answer: C. There is a failure in the mechanism designed to discourage rule-breaking. If breaking a rule is highly profitable and unlikely to be detected, the system meant to prevent it is not working effectively.
Question 19: If a set of rules fails to achieve its intended goal because people do not follow it sufficiently, what is one negative consequence mentioned?
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Correct Answer: B. Wastage of resources on administration and implementation that yield no results. Effort spent on rules that are not followed effectively leads to wasted resources and failed outcomes.
Question 20: What can happen when non-adherence to rules becomes widespread, beyond just failing the original goal?
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Correct Answer: C. Undermining of other rules and the overall system of regulation. Widespread failure to follow rules can weaken the effectiveness and legitimacy of the entire regulatory framework.
Question 21: When there are insufficient resources or support for putting rules into practice, what is this failure in implementation capacity related to?
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Correct Answer: C. Lack of resources for effective implementation. If there aren’t enough resources or support available, it becomes difficult for individuals and entities to follow the rules correctly.
Question 22: What type of problem occurs if the reasons for an issue are wrongly identified or the desired outcome of a rule is not clearly defined?
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Correct Answer: C. Failure stemming from not correctly understanding the problem. If the underlying issue or the goal of the rule is misunderstood, the rule itself is unlikely to be effective.
Question 23: In the process of ensuring daily business transactions follow rules, what issue might arise that can be managed by senior leadership promoting ethical behaviour?
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Correct Answer: C. A potential conflict of interest. When the same activities involve both business goals and rule-following, there can be a conflict, which senior leadership’s focus on ethics helps address.
Question 24: What attributes are considered necessary for personnel responsible for ensuring rules are followed?
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Correct Answer: B. Necessary skills, background, and personal integrity. Individuals in this role need the right qualifications, experience, and personal qualities to perform effectively.
Question 25: How should the function responsible for ensuring rules are followed be formally recognised within an organisation?
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Correct Answer: C. With a formal status. This function should be officially established and recognised within the organisational structure.
Question 26: For an organisation operating in different regions, how should the function responsible for ensuring rules are followed be structured?
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Correct Answer: B. To handle local rule requirements within the framework of the overall organisational policy. It needs to be organised to address local rules while still adhering to the main organisational policy.
Question 27: What is essential from senior leadership for a policy on following rules to be effective?
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Correct Answer: C. A clear commitment to promoting ethical values throughout the organisation. Senior leadership’s visible support for honesty and integrity is necessary for the policy to work effectively.
Question 28: What are the key proactive actions expected from the function responsible for ensuring adherence to rules?
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Correct Answer: B. Identifying, documenting, and assessing potential risks related to business activities. This function should actively seek out, record, and evaluate risks before they become problems.
Question 29: When an organisation introduces new ways of doing business or new services, what should the function responsible for ensuring rules are followed proactively assess?
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Correct Answer: B. Compliance risks associated with these new activities. Any new business practices or offerings should be evaluated for potential rule-following issues in advance.
Question 30: What type of alterations to existing business or customer connections warrant a proactive assessment for potential rule-following issues?
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Correct Answer: C. Substantial changes in the nature of these connections. Significant alterations in how the organisation interacts with businesses or customers require a forward-looking review for compliance risks.
Question 31: What key pressures are leading organisations to implement wide-ranging governance, risk, and compliance programs?
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Correct Answer: C. Increased regulation, more complex operations, and greater demand for accountability. Businesses are facing more rules, their activities are becoming more complicated, and there is more emphasis on proving responsible conduct.
Question 32: When initiatives related to governance, risk, and compliance are handled separately, how are these initiatives characterised, especially when risks overlap and controls are shared?
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Correct Answer: C. As uncoordinated or isolated activities. When related efforts are not managed together, they are described as disconnected or handled in separate departments or processes.
Question 33: What negative outcomes can occur if governance, risk, and compliance initiatives are not managed in a unified manner?
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Correct Answer: C. Repeated work and increased costs. Handling related tasks separately can lead to doing the same thing multiple times and spending more money.
Question 34: What comprehensive process helps bring together and align governance, risk, and compliance activities through control, definition, enforcement, and monitoring?
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Correct Answer: B. The GRC (Governance, Risk, and Compliance) process. This process provides a framework for integrating and managing these interconnected areas.
Question 35: How many fundamental components constitute the scope of a GRC process?
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Correct Answer: B. Three. A GRC process is composed of three main elements: Governance, Risk Management, and Compliance.
Question 36: Which aspect of GRC involves providing oversight and defining the methods companies use to handle and lessen business risks?
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Correct Answer: C. Governance. This is the part that deals with overall direction, control, and how the company manages its exposures to risk.
Question 37: Why are corporate boards and senior executives dedicating more attention to governance matters?
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Correct Answer: C. Because shareholders are more active and regulators are imposing closer checks. Increased pressure from owners and stricter monitoring by rule-making bodies are driving this focus.
Question 38: What elements are typically part of an organisation’s governance process, in addition to establishing and communicating internal controls and main policies?
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Correct Answer: B. Managing risks across the entire organisation and overseeing regulatory issues. Governance includes looking at risks from a company-wide perspective and supervising compliance with rules.
Question 39: Which element within GRC provides a structured way for an organisation to evaluate its business and regulatory risks and controls, and track actions taken to mitigate them?
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Correct Answer: B. Risk Management. This is the discipline focused on identifying, assessing, and addressing potential problems and uncertainties.
Question 40: Organisations are becoming more aware of needing to manage various types of business risk. Which categories of risk are often included in this awareness?
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Correct Answer: B. Financial, operational, IT, brand, and reputation risks. The scope of risk management often covers a broad range of potential issues including financial, operational, technology, public perception, and standing.
Question 41: Why is it important for senior executives and boards to have a clear understanding of the organisation’s risk exposure and current status?
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Correct Answer: B. To make informed choices about the company’s long-term direction. Seeing clearly where the organisation stands regarding risks allows leaders to guide it effectively into the future.
Question 42: What component of GRC is dedicated to ensuring an organisation has the methods and internal safeguards in place to satisfy requirements set by governments, regulators, industry bodies, or internal rules?
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Correct Answer: C. Compliance. This part is about ensuring that all necessary rules and standards are being met.
Question 43: While initially treated as individual projects to meet deadlines, what do organisations typically learn about the ongoing necessity of complying with a regulation?
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Correct Answer: B. It needs to become a standard, ongoing process. Organisations find that adhering to rules is not a single event but requires continuous effort and established procedures.
Question 44: What strategy is crucial for organisations facing many different regulations simultaneously to avoid excessive costs and a higher chance of failing to comply?
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Correct Answer: B. Implementing a streamlined and efficient process for managing all compliance tasks. A smooth and organised approach to handling multiple rule requirements simultaneously is necessary to control costs and reduce risk.
Question 45: How can an effective compliance process help organisations manage the requirements they need to follow over time?
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Correct Answer: C. By allowing compliance to be done repeatedly and economically. A well-designed process makes the ongoing task of following rules more efficient and less costly.
Question 46: What kind of platform does a GRC solution provide to help manage risks in a unified way?
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Correct Answer: C. An integrated platform for managing strategic and operational risks and combining financial risk information. A GRC solution acts as a single system to handle various types of risks and bring together relevant data.
Question 47: By bringing together information, what type of comprehensive insight into risk exposure can an integrated GRC solution offer throughout all phases of risk management?
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Correct Answer: C. An enterprise-wide view. Consolidating information allows for understanding risks across all parts of the business.
Question 48: How might technology be used in a GRC solution to automate the handling of internal operational risk information?
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Correct Answer: B. By using a single, integrated web-based application. GRC solutions can be designed as centralised, online systems to automate operational risk data management.
Question 49: What specific types of data from various parts of an organisation can be brought together within a GRC solution?
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Correct Answer: B. Data on operational losses, indicators of key risks, and results from risk and control assessments. Information regarding financial losses from operations, metrics indicating potential risk levels, and the outcomes of risk and control evaluations can be consolidated.
Question 50: Which specific tool is mentioned as a typical component or module within a GRC software application?
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Correct Answer: C. Risk Control Self-Assessment (RCSA). This is identified as a common feature in GRC software.
Question 51: Besides RCSA, what other specific component listed as a typical module for GRC software?
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Correct Answer: B. Incident Management. This is presented as a module commonly found in GRC applications.
Question 52: A module focused on tracking and managing identified problems and the steps planned to correct them is commonly found in GRC applications. What might this module be called?
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Correct Answer: C. Issues and Action Plan Module. This type of module is likely dedicated to managing identified problems and the steps taken to address them.
Question 53: When organisations handle their governance, risk, and compliance activities in isolation from each other, even if there is overlapping reporting, how is this often described?
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Correct Answer: C. As working in separate, disconnected areas (silos). Handling activities in separate, isolated areas is referred to as managing them in silos.
Question 54: What can happen when organisations choose software for individual governance, risk, and compliance tasks based on immediate needs rather than a unified strategy?
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Correct Answer: B. They may acquire many separate systems for different tasks. Purchasing software for specific needs without an overall plan can result in multiple disconnected systems.
Question 55: When different risk and compliance efforts are interconnected, managing them through separate systems can lead to what problems?
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Correct Answer: B. Confusion due to conflicting procedures and documents. Using distinct systems for related tasks can create misunderstandings and inconsistencies in how things are done and recorded.
Question 56: Maintaining numerous individual software systems for various risk and compliance activities often leads to what financial consequence?
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Correct Answer: C. Costs that escalate significantly due to repeated effort and expense. Keeping many separate software systems running can be very expensive due to the need for repeated tasks and high maintenance costs.
Question 57: What approach is suggested as a solution to the problems caused by managing governance, risk, and compliance initiatives in separate areas?
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Correct Answer: B. Implementing a unified GRC process using a single system. Bringing the process together and using one system is proposed as a way to overcome the challenges of fragmented management.
Question 58: How can adopting a unified GRC approach influence how effectively an organisation operates?
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Correct Answer: B. It can have a substantial positive effect. Integrating GRC efforts is indicated to significantly improve the overall effectiveness of the organisation.
Question 59: What benefit does a cohesive GRC process facilitated by a single system provide regarding consistency of information?
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Correct Answer: B. A “single version of the truth”. An integrated system ensures that everyone accesses the same, consistent, and reliable information.
Question 60: What expenses are typically reduced or eliminated when various governance, risk, and compliance initiatives are managed through a single software solution?
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Correct Answer: B. Costs related to duplicate software, hardware, training, and deployment. Using one system instead of many separate ones avoids the unnecessary expenses of acquiring, setting up, teaching, and rolling out multiple software solutions.
Question 61: How does a unified GRC approach contribute to having reliable information for stakeholders like employees, managers, auditors, and regulators?
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Correct Answer: C. By creating a consistent and reliable set of information available to all. Integrating information ensures that everyone is working from the same, dependable data.
Question 62: Besides helping to combine and streamline individual compliance tasks, what significant financial benefit is associated with a unified GRC approach?
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Correct Answer: B. A notable reduction in the expenses related to following rules. A key advantage highlighted is the ability to significantly lower the costs of meeting compliance obligations.
Question 63: For a GRC solution to effectively enable an organisation to apply a consistent method for managing compliance and risk, what quality is essential for the solution itself?
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Correct Answer: B. It must be capable of handling a wide range of compliance and risk management tasks. To provide a consistent framework, the software needs to be versatile enough to cover various compliance and risk activities.
Question 64: What specific commitment from senior leadership is considered necessary for an organisation’s policy on following rules to be effective?
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Correct Answer: B. A clear commitment to promoting honesty and integrity throughout the organisation. The policy relies on senior leaders demonstrating a strong dedication to ethical values across the entire company.
Question 65: What specific types of activities are organisations increasingly undertaking due to growing regulations, more complex business operations, and a greater need for accountability?
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Correct Answer: B. Implementing comprehensive governance, risk, and compliance initiatives. These pressures are causing organisations to pursue extensive efforts aimed at improving governance, risk management, and compliance.
Question 66: Besides increased business complexity and focus on accountability, what environmental factor is compelling enterprises to undertake broad governance, risk, and compliance efforts?
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Correct Answer: C. A growing regulatory environment. An increase in rules and regulations is one of the key drivers pushing organisations towards comprehensive GRC programs.
Question 67: When risks within an organisation are interconnected and the controls designed to manage them are used across different areas, what issue arises if related initiatives are not coordinated?
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Correct Answer: C. The interdependence makes uncoordinated initiatives problematic. When risks and controls affect multiple areas, managing them separately becomes difficult and less effective.
Question 68: An integrated GRC process helps coordinate and unify initiatives using several methods. Which of the following is one such method mentioned?
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Correct Answer: C. Enforcement of rules. An integrated process includes the method of ensuring rules and policies are followed.
Question 69: What is the role of the Governance element within GRC regarding business risks?
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Correct Answer: B. To manage and mitigate them through oversight. Governance involves the directional and supervisory activities aimed at controlling and reducing business risks.
Question 70: How does a governance process integrate various elements like policies, risk management, and regulatory oversight?
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Correct Answer: C. Into a coherent process to drive corporate governance. Governance combines these different aspects into a connected system that guides the overall direction of the company’s governance.
Question 71: What does the Risk Management element of GRC enable an organisation to do regarding potential problems?
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Correct Answer: B. Systematically identify, measure, prioritise, and respond to all types of risk. Risk management provides a structured way to deal with potential issues from identification to response.
Question 72: Beyond identifying and managing risk, what visibility do executives and boards need regarding risk according to the principles discussed?
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Correct Answer: B. Visibility into exposure and status. Leaders need a clear view of the potential impact of risks and their current state to make informed decisions.
Question 73: Compliance ensures that an organisation has the necessary processes to meet requirements from various sources. Which of the following is listed as a source of these requirements?
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Correct Answer: B. Industry mandates. Requirements can come from rules specific to the industry the organisation operates in.
Question 74: While initially tackled as short-term efforts, what is the reality about sustaining compliance with multiple regulations over time?
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Correct Answer: B. A streamlined process is critical to manage them effectively and economically. Dealing with many rules over time requires an efficient method to keep costs down and ensure continued adherence.
Question 75: What is a primary objective of making compliance a repeatable process rather than a one-time project?
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Correct Answer: C. To sustain compliance at a lower cost on an ongoing basis. Establishing routine procedures for compliance helps maintain adherence over time more efficiently.
Question 76: An integrated GRC software solution provides a platform for managing risk. What type of view does it aim to develop by consolidating information from different risk systems?
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Correct Answer: C. An enterprise-wide view. By combining data, the solution helps create a comprehensive picture of risk across the entire organisation.
Question 77: What is a benefit of managing internal operational risk information through a single system in a GRC solution?
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Correct Answer: B. Processes for managing this information can be automated through a user-friendly system. A single system allows for automation and ease of use in handling this type of risk data.
Question 78: A GRC solution can integrate information from various locations. What types of data from across an organisation can be included?
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Correct Answer: B. Operational loss events, key risk indicators, risk assessment results, and control assessment scores. Data points like details of operational losses, metrics showing risk levels, and the outcomes of risk and control evaluations can be integrated.
Question 79: What negative consequence arises from deploying numerous separate software systems to manage governance, risk, and compliance initiatives in isolation?
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Correct Answer: B. Duplication of effort. Using many distinct systems often leads to different parts of the organisation doing the same work repeatedly.
Question 80: When risk and compliance initiatives are interconnected, managing them with separate systems causes confusion. What aspect of management is particularly affected by this confusion?
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Correct Answer: B. Duplicative and contradictory processes and documentation. Operating with multiple disconnected systems can result in inconsistent procedures and records.
Question 81: Using a single software solution to manage multiple governance, risk, and compliance initiatives is a feature of an integrated approach. What does this help eliminate?
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Correct Answer: B. Duplicative software, hardware, training, and rollout costs. Consolidating these initiatives into one system avoids the unnecessary expenses of acquiring, setting up, and managing multiple software instances.
Question 82: What significant positive impact can an integrated GRC process have on how well an organisation functions?
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Correct Answer: B. It can dramatically improve effectiveness. Bringing governance, risk, and compliance together in a unified process can significantly enhance how the organisation operates.
Question 83: A unified GRC process with a single system provides what crucial benefit regarding consistency of information?
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Correct Answer: B. A “single version of the truth”. An integrated system ensures that everyone accesses the same, consistent, and reliable information.
Question 84: How does integrating and streamlining individual compliance initiatives affect the cost of adherence?
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Correct Answer: C. It can significantly reduce it. Bringing together and simplifying compliance efforts can lead to substantial cost savings.
Question 85: For an integrated GRC solution to be most effective in applying a consistent framework across an organisation, what must it be capable of handling?
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Correct Answer: C. A wide spectrum of compliance and risk management requirements. The solution needs broad capabilities to cover diverse activities to ensure a unified approach across the entire organisation.
Question 86: Governance, Risk, and Compliance process can coordinate and integrate initiatives through definition, enforcement, monitoring, and what other method?
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Correct Answer: C. Control. The GRC process uses control as a method to unify initiatives.
Question 87: Within the Governance element of GRC (Governance, Risk, and Compliance), how is business performance sometimes evaluated?
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Correct Answer: B. Through balanced scorecards, risk scorecards, and operational dashboards. These tools are mentioned as ways to measure how well the business is doing as part of governance.
Question 88: After identifying, measuring, and prioritising risks, what is the next step mentioned in the systematic process of risk management?
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Correct Answer: B. Responding to the risks. Once risks are assessed, the process moves to taking action to address them.
Question 89: Following the response phase in risk management, what is the subsequent ongoing activity?
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Correct Answer: B. Managing exposure. After responding to risks, the ongoing activity is handling the organisation’s vulnerability to those risks.
Question 90: What does the transition from managing compliance as a one-time project to a repeatable process help achieve?
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Correct Answer: C. Sustainability of compliance efforts. Making compliance a routine process ensures it continues effectively over time.
Question 91: Why is a streamlined process particularly important when an organisation faces meeting requirements from numerous regulations at the same time?
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Correct Answer: B. To avoid spiralling costs and increased non-compliance risk. An efficient process is essential to handle many rules concurrently without costs getting out of control and increasing the chance of breaking them.
Question 92: An integrated GRC (Governance, Risk, and Compliance) solution helps manage strategic and operational risk and consolidates information from financial risk management systems. What does this consolidation aim to provide?
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Correct Answer: C. An enterprise view of risk exposure. Bringing data from different financial risk systems together helps create a comprehensive picture of the organisation’s overall risk vulnerability.
Question 93: What types of risk management stages are covered when developing an enterprise view of risk exposure using an integrated GRC (Governance, Risk, and Compliance) solution?
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Correct Answer: B. Identification, assessment, response, and monitoring. The integrated view covers the full cycle of managing risks from finding them to keeping track of them.
Question 94: A GRC (Governance, Risk, and Compliance) solution designed as a web-based application can automate processes for managing what specific type of risk information internally?
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Correct Answer: B. Internal operational risk information. A GRC solution can automate the handling of data related to risks arising from internal operations.
Question 95: What is a benefit of a GRC (Governance, Risk, and Compliance) solution integrating data entry, collection, storage, analysis, tracking, and reporting from multiple locations?
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Correct Answer: C. Comprehensive handling of operational risk information. Bringing these processes together from various locations allows for managing operational risk data in a thorough way.